1. Use of the Website
By using this website, you confirm that:
You are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
You will use this website for lawful purposes only.
You will not misuse the website or engage in activities that may harm the platform or other users.
2. Product Information
We strive to display accurate product descriptions, images, and pricing. However:
Product images are for illustration purposes only and may vary slightly from the actual product.
We do not guarantee that all product information is error-free, complete, or current.
Prices and product availability are subject to change without prior notice.
3. Orders & Payments
Placing an order on Brown Urban constitutes an offer to purchase.
We reserve the right to accept or cancel any order for reasons including pricing errors, stock issues, or suspected fraud.
Payments must be completed using the available payment methods at checkout.
For cash on delivery (COD) orders, customers agree to make full payment in cash to the courier partner at the time of delivery. Failure to accept delivery or make the payment may result in future COD restrictions.
4. Shipping & Delivery
Delivery timelines provided are estimated and may vary due to logistics or external factors.
Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.
5. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, available on our website. By placing an order, you agree to comply with the terms stated in that policy.
6. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of Brown Urban and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
7. Limitation of Liability
Brown Urban shall not be liable for:
Any indirect, incidental, or consequential damages arising from the use of our website or products.
Losses resulting from delays, technical issues, or third-party services.
Use of this website is at your own risk.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such external sites.
9. Changes to Terms
We reserve the right to update or modify these Terms of Use at any time. Changes will be effective immediately upon posting on this page.
10. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of India.
11. Contact Us
If you have any questions about these Terms of Use, please contact us at:
Email: browncustomerpoint@gamil.com
Address: Chelakkara, Thrissur, Kerala, India – 680586